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You’ve also got a “Select All” button if you want to recover all of the emails. If there’s a whole block of emails, you want to recover, select the first mail, then hold down the Shift key and click the mail at the end of the block to select them all. You can recover multiple items from the Recover Deleted Items tool by holding down the Control key while selecting the emails you want to recover.

The item will be moved back to the Deleted Item folder, where you can then move it back to whichever folder you like. To recover a deleted item, select it, make sure “Restore Selected Items” is switched on, and then click “OK.” Head to Home > Recover Deleted Items from Server.Īll of these options launch the same Recover Deleted Items tool, which displays a list of items in the Recoverable Items folder. Select the Deleted Items and look at the top of the folder pane for the “Recover items recently removed from this folder” option. You can access this tool in one of three different places: So unless your email administrator has changed the default, you’ve got 14 days to use Outlook’s “Recover Deleted Items” tool to get your accidentally deleted email back. This means that for 14 days after you’ve “hard deleted” something from Outlook, it will sit in the “Recoverable Items” folder before being permanently deleted (and being completely unrecoverable). By default, the retention period for these deleted emails is 14 days. When an email is “hard-deleted,” it is moved to a hidden “Recoverable Items” folder in Exchange. If you’ve hard-deleted a message, you’ll need to use the “Recover Deleted Items” tool. If you’ve soft-deleted a message by accident, go to the Deleted Items folder, find the message, and move it back to the folder from which you deleted it. You can also “hard delete” a message from any folder in Outlook by using SHIFT+Delete on your keyboard, which deletes it without sending it to the Deleted Items folder. Emptying the Deleted Items folder is known as a “hard delete” because it deletes the message from Outlook on your computer entirely. It will generally stay in the Deleted Items folder until you empty the folder (although your company administrators may have changed this to empty your Deleted Items folder automatically on a regular basis). When you “soft delete” an email, by selecting it and either using “Delete” on your keyboard or clicking the “Delete” option in Outlook, the message is sent to the Deleted Items folder. The Difference Between a Soft and Hard Delete